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  • Information Anxiety: Learning from History

    Information Anxiety: Learning from History

    Published in the Indian PC Magazine and available for download here. The genesis of a recent project was the belief that the downsizing, rightsizing or whatever the politically correct euphemism for events during the late 20th century […]

  • Let Managers Sleep!

    Let Managers Sleep!

    Published in Canadian Government Executive magazine and available for download here. A time-honoured consultant’s tactic is to ask executives what keeps them awake at night. The answer to this simple question often provides a clue […]